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What can a Patient Participation Group do?

PPGs are voluntary organisations, helping the practice to improve services

  • Acting as a representative group that can be called on to influence the local provision of health and social care

 

  • Providing feedback from patients, eg on appointment systems, consultation times and repeat prescription systems

 

  • Monitoring the accessibility of practice communications

 

  • Carrying out surveys into a whole variety of subjects, eg measuring patient satisfaction, health needs, awareness and expectations

 

  • Helping to obtain the patient view

 

  • Exploring the changing needs of patients
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