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Latest News

Patient Newsletter- Summer 2018

The third issue of the Patient Newsletter, published by the Patient Participation Group is available here

Patient Newsletter - Winter 2017

The second issue of the Patient Newsletter, published by the Patient Participation Group is available here

Online Services Change

We changed our clinical computer system in October 2017, under the new system, patients will have a choice of two different online services applications.  My GP and Patient Access.


MY GP is a simple system for patients who just wish to book appointments.  All you need to do is download the App and as long as the mobile number you are using is the same as the mobile number you have registered with us, it will recognise you.


Patient Access is a more detailed App for those who also want access to their medical records.  For this you will be asked to confirm your identify by providing a selection of legal documents.

Patient Newsletter - Summer 2017

The first issue of the Patient Newsletter, published by the Patient Participation Group is available here

GP & Staff Training

The Surgeries will be closed from 12.30 (Beltinge) 1pm (St Anne's) on Tuesday 20th November for staff & GP training.  If you require urgent medical attention that cannot wait until the Surgery reopens the following morning, please call NHS 111.

CQC Inspection Report

Click to view the full report from our CQC inspection in May 2018. We received an overall rating of 'Good', with 'Outstanding' in how responsive we are.

Text Messaging Service

We now offer a text message reminder service.  In order for this to work correctly we must have your correct mobile number on file.  Next time you visit the Surgery, please take the opportunity to check your details.

Find health help with NHS website and app

The NHS in Kent and Medway has a free website and app to help you find the right treatment, especially when you are not sure what to do or who to contact.

Whether you have a baby with a high temperature, a child who is being sick, a teenager who is feeling low or you have sprained your ankle and for many other health problems, the Health Help Now web app can guide you to the service that will help you best.

New features available on the Apple and Android versions include a health wallet, where users can make notes about symptoms or questions they may need to ask a GP, keep a list of health appointments and contacts, save favourite pages from Health Help Now and view other useful apps.

Health Help Now lists common symptoms for people of all ages and helps you find the best place for treatment for them in the local area. It shows the nearest services, whether they are open or closed, and provides a map of their location and directions.

Health Help Now also offers reliable health advice and links to other useful websites. Available at, it works on smartphones, tablets, and computers. To find the downloadable apps, just search Health Help Now at the Apple Store and the Android Google Play Store.

Why not download it to your device now so you have it to hand when you need it?

Reading Well Books on Prescription for dementia

The Reading Well Books on Prescription (BoP) for dementia scheme was launched nationally on Monday, 26 January by the Reading Agency. This is part of a national strategy to support the development of dementia-friendly communities and build understanding and awareness of the condition. It will also support people with dementia and their carers. 

Further details about the scheme are available at

On Line Booking 

Have you registered for on-line booking?  Read more by clicking here

CQC Intelligent Monitoring Results

CQC Intelligent Monitoring Report


Need Help with On-line services?

Please click here to access the Patient Services Help files.

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website